The frequent disruption of BSNL services and shutting down of all BSNL networks for the past three consecutive days has left the subscribers more than confounded.
The oldest telecommunication service provider Bharat Sanchar Nigam Ltd (BSNL) telephone exchange at Tamenglong district in Manipur is now in a dilapidated condition. With more alternatives for network connectivity available and due to its poor connectivity and erratic services, many subscribers have stopped using its service. At present, the numbers of landline subscribers is only 64 in all.
When this reporter visited the BSNL telephone exchange at Tamenglong, only one lineman, Singhajit, was found attending to his duty. To a query as to the absence of other officials, he said that another lineman had gone home in rotation and the sub-divisional engineer/officer (SDE) Tamenglong was confined in Imphal.
Regarding shutting down of its services like broadband and mobile network, he said that a power fault had occurred at Oinamlong station. It was a pitiful sight to see all the machines covered with polythene sheets to protect them from water leakage from the RCC roofing.
Meanwhile, frequent disruption of BSNL network has hampered all media works in Tamenglong district.
Speaking to this reporter, the executive editor of the daily local newspaper ‘The Cham’, Dinthuingam Pamei said BSNL has been neglecting its duties for quite long. The company hardly works for two weeks in a month; however, consumers have to pay in full, he said.
The editor of another newspaper, Tamenglong Times, Jimmy Pamei added, “If there is alternative broadband, I will opt for it. Various advertisements for BSNL facilities came via phone messages, but I do not want to go for it because it cannot deliver its services.”
As network was unavailable or busy during emergencies, many subscribers have even destroyed their mobile phones out of sheer frustration. However, the coming of other network providers like Airtel, Vodafone, Jio etc has brought some amount of relief to the people of Tamenglong in terms of telecommunication.
The country celebrated its 72nd Independence Day last year, but Tamenglong district still lacks proper amenities like basic telecommunication facilities apart from power and water supply.
From IFP Correspondent | TAMENGLONGBSNL networks, BSNL services