Manipur CM Biren launches Emergency Response Support System

People can now call the emergency phone number 112 to activate ERSS for emergency assistance from the Police, Fire Service, Health Department, etc.


(PHOTO: Twitter/@NBirenSingh)

Manipur Chief Minister N Biren Singh on Saturday launched an Emergency Response Support System (ERSS) Control Room of the Manipur Police at 1st Battalion Manipur Rifles complex, in Imphal.

People can now call the emergency phone number 112 to activate ERSS for emergency assistance from the Police, Fire Service, Health Department, etc.

"Emergency Response Support System (ERSS) is launched today at the Manipur Police Control Room at 1st Bn.Manipur Rifles complex. ERSS is the vision of Govt. of India to launch an integrated emergency response system with a single emergency number 112 #Dial 112 for all emergencies," CM Biren tweeted.

What is ERSS?

ERSS is designed to address distress signals from citizens which are received in the form of voice calls, SMS, e-mails, panic SOS requests, web requests, etc. All these distress signals are sent to the common number 112. This unified system is envisaged to attend to all emergency requests from citizens in all types of emergency situations which call for immediate assistance.

ERSS Centre is a sophisticated police control room using computer technology and internet facility for instant communication in real-time between the control room and mobile vehicles and quicker intervention to attend to distress calls.

ERSS is the vision of Union Home Affairs Ministry to launch a nationwide unified emergency system with a single emergency number 112 for all kinds of emergencies and distress calls from across the country.

ERSS mainly consists of three main components:
1. Public Safety Answering Point (PSAP)
2. Mobile Data Terminal (MDT),
3. District Coordination Centres or District Control Rooms

How to calls or send distress signals to ERSS

To make calls or send distress signals to ERSS one can do any of the options given under:
1) Dial 112 from a mobile phone/landline phone.
2) Press the power button on the smartphone three times in quick succession to activate Panic Call.
3) Long press the "S" or "9" key on the feature phone to activate Panic Call.
4) Log on to the state ERSS website (mn-erss.in) and place an SOS request.
5) E-mail SOS alert to ERSS Centre in the state.
6) Use 112 India mobile app (available in Google Playstore or Apple Store) to activate a panic call.

First Published:Dec. 19, 2020, 4:51 p.m.

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